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Frequently asked questions
Booking, payment and what to expect when you arrive.
booking
Is the price quoted for the entire home or per person?
Prices are for the entire home, not per person, for the number of guests shown. Each home's page shows its cleaning fee and the municipal tourist tax. Optional services such as an airport transfer or pool heating are charged separately.
Do I have to pay a deposit?
Yes. A deposit of 50% of the total confirms the booking. If you book less than 14 days before arrival, full payment is required at confirmation.
When is the balance paid?
The balance is settled on arrival, when we meet you at the home to hand over the keys, or earlier by bank transfer if you prefer.
Can I book a short stay?
Each home's page shows its minimum stay, 5 nights for most homes. For a shorter break, ask our team; it depends on the dates and the home.
Is there a discount for long stays?
For stays of four weeks or more, especially in winter, ask us for a quote. Some homes also show a weekly or monthly rate on their page.
Where can I find the booking conditions?
The main conditions are on the booking conditions page linked in the footer, and each home's page shows its own check-in time, minimum stay and cancellation policy.
stay
How do we get the keys?
After you land in Madeira, call or message the number in your confirmation. We meet you at the home, show you around and hand over the keys. Please tell us your estimated arrival time beforehand.
Do I need to bring bed linen and towels?
No. Bed linen and bath towels are provided in every home. Linen for travel cots is not provided.
Do I need to bring a hair dryer or an iron?
Our homes have hair dryers, irons and ironing boards. Washing machines, dishwashers and tumble dryers are listed under each home's amenities.
general
Why rent a private home rather than a hotel?
More space, more privacy and a real Madeiran setting for your family or group, with a local team to call. Counted per room and with the extras a hotel charges, a private home usually costs less than a luxury hotel or resort in Madeira.
Looking for a home in Madeira?
Tell us your dates and how many you are, and we will check availability and get back to you.
- +351 912 001 001Phone and WhatsApp
- reservations@holidayrentalmadeira.comReservations