Booking and deposit
A booking request is confirmed once we accept it and the deposit of 50% of the total has been received. The balance is settled on arrival, when we hand over the keys, or earlier by bank transfer if you prefer. Requests made less than 14 days before arrival are paid in full at confirmation.
Prices
Prices are per night for the number of guests shown in the booking, in euros, and include the cleaning fee listed for the home. The Madeira municipal tourist tax is charged per adult per night, up to the legal maximum of nights, and is shown separately in the price breakdown.
Cancellation
Free cancellation up to 30 days before arrival, with the deposit refunded. For cancellations after that date the deposit is kept. Changes of dates depend on availability and are confirmed in writing.
Arrival and departure
Check-in and check-out times are shown on each home's page. Late arrival may carry a fee where stated. Guests must present valid identification for registration, as required by Portuguese law.
During the stay
The home is for the guests named in the booking. No parties or events. Smoking is not allowed indoors. Pets only where the home allows them. Guests are responsible for damage beyond normal wear; a security deposit may be requested for some homes.
Complaints
Holiday Rental Madeira is a registered local-accommodation operator in Funchal. Complaints may be made through the Portuguese electronic complaints book (Livro de Reclamações Eletrónico).
Last updated October 2026.